Q.
|
A vision
statement is .....
|
|
1
|
not
required for established companies
|
|
2
|
not
required due to competition
|
|
3
|
not
required as no one understands them
|
|
4
|
a long
term inspiration
|
|
Ans: 4
|
||
Q.
|
Non-product
selling means .....
|
|
1
|
selling
variety of products
|
|
2
|
selling
only one product
|
|
3
|
selling
seasonal products
|
|
4
|
selling
services
|
|
Ans: 4
|
||
Q.
|
Marketing
is a function undertaken by ......
|
|
1
|
All DSA's
|
|
2
|
All
front-office staff
|
|
3
|
Whole
organization
|
|
4
|
All of
these
|
|
Ans: 4
|
||
Q.
|
In Excel,
Charts are created using which option?
|
|
1
|
Chart
Wizard
|
|
2
|
Pivot
Table
|
|
3
|
Pie Chart
|
|
4
|
Bar Chart
|
|
Ans: 1
|
||
Q.
|
You can
start Microsoft Word by using ..... button.
|
|
1
|
New
|
|
2
|
Start
|
|
3
|
Program
|
|
4
|
Control
Panel
|
|
Ans: 3
|
||
Q.
|
Bank
marketing is same as ......
|
|
1
|
Transaction
marketing
|
|
2
|
Service
marketing
|
|
3
|
Indoor
marketing
|
|
4
|
All of
these
|
|
Ans: 2
|
||
Q.
|
"Conversion"
in sales language means ......
|
|
1
|
converting
a buyer into a seller
|
|
2
|
converting
a seller into a buyer
|
|
3
|
converting
a prospect into a client
|
|
4
|
All of
these
|
|
Ans: 3
|
||
Q.
|
"Referrals"
means......
|
|
1
|
Leads
provided by operation
|
|
2
|
Sales
persons
|
|
3
|
Front-office
staff
|
|
4
|
Management
staff
|
|
Ans: 1
|
||
Q.
|
Marketing
of services is known as .....
|
|
1
|
Transaction
marketing
|
|
2
|
Door-to-door
marketing
|
|
3
|
Relationship
marketing
|
|
4
|
Internal
marketing
|
|
Ans: 3
|
||
Q.
|
With a CD
you can .....
|
|||
1
|
Read
|
|||
2
|
Write
|
|||
3
|
Read and
Write
|
|||
4
|
Either
Read or Write
|
|||
.
|
For
creating a document, you use ..... command at File Menu.
|
|||
1
|
Open
|
|||
2
|
Close
|
|||
3
|
New
|
|||
4
|
Save
|
|||
Ans: 3
|
||||
Q.
|
When you
save to this, your data will remain intact even when the computer is turned
off .....
|
|
1
|
RAM
|
|
2
|
motherboard
|
|
3
|
secondary
storage device
|
|
4
|
primary storage
device
|
|
Ans: 3
|
||
Q.
|
When you
turn on the computer, the boot routine will perform this test .....
|
|
1
|
RAM test
|
|
2
|
disk drive
test
|
|
3
|
memory
test
|
|
4
|
power-on
self-test
|
|
Ans: 2
|
||
Q.
|
What type
of device is a computer printer?
|
|
1
|
Input
|
|
2
|
Output
|
|
3
|
Software
|
|
4
|
memory
|
|
Ans: 4
|
||
Q.
|
The
simultaneous processing of two or more programs by multiple processors is
.....
|
|
1
|
multiprogramming
|
|
2
|
multitasking
|
|
3
|
time-sharing
|
|
4
|
multiprocessing
|
|
Ans: 4
|
||
Q.
|
E-mail
addresses separate the user name from the ISP using the .... symbol.
|
|
1
|
&
|
|
2
|
@
|
|
3
|
%
|
|
4
|
*
|
|
Ans: 2
|
||
Q.
|
In MICR, C
stands for .....
|
|
1
|
Code
|
|
2
|
Colour
|
|
3
|
Computer
|
|
4
|
Character
|
|
Ans: 4
|
||
Q.
|
All the
deleted files go to .....
|
|
1
|
Recycle
Bin
|
|
2
|
Task Bar
|
|
3
|
Tool Bar
|
|
4
|
My
Computer
|
|
Ans: 1
|
||
Q.
|
Various
applications and documents are represented on the Windows desktop by .....
|
|
1
|
Symbols
|
|
2
|
Labels
|
|
3
|
Graphs
|
|
4
|
Icons
|
|
Ans: 4
|
||
Q.
|
What is
the permanent memory built into your computer called?
|
|
1
|
RAM
|
|
2
|
ROM
|
|
3
|
CPU
|
|
4
|
CD-ROM
|
|
Ans: 2
|
||
Q.
|
The
pattern of printed lines on most products are called ....
|
|
1
|
prices
|
|
2
|
OCR
|
|
3
|
scanners
|
|
4
|
barcodes
|
|
Ans: 4
|
||
Q.
|
Ctrl,
Shift and Alt are called ... keys.
|
|
1
|
modifier
|
|
2
|
function
|
|
3
|
alphanumeric
|
|
4
|
adjustment
|
|
Ans: 1
|
||
Q.
|
Which key
is used in combination with another key to perform a specific task?
|
|
1
|
function
|
|
2
|
space bar
|
|
3
|
arrow
|
|
4
|
control
|
|
Ans: 4
|
||
Q.
|
Physical
components that make up your computer are known as .....
|
|
1
|
Operating
Systems
|
|
2
|
Software
|
|
3
|
Hardware
|
|
4
|
Web
Browsers
|
|
Ans: 3
|
||
Q.
|
Computers
use the .... number system to store data and perform calculations.
|
|
1
|
binary
|
|
2
|
octal
|
|
3
|
decimal
|
|
4
|
hexadecimal
|
|
Ans: 1
|
||
Q.
|
To move to
the beginning of a line of text, press the ... key.
|
|
1
|
pageup
|
|
2
|
a
|
|
3
|
home
|
|
4
|
enter
|
|
Ans: 3
|
||
Q.
|
The term
PC means
|
|
1
|
Private
Computer
|
|
2
|
Personal
Computer
|
|
3
|
Professional
Computer
|
|
4
|
Personal
Calculator
|
|
Ans: 2
|
||
Q.
|
A
_________ is an electronic device that processes data, converting it into
information
|
|
1
|
Computer
|
|
2
|
Processor
|
|
3
|
Case
|
|
4
|
Stylus
|
|
Ans: 2
|
||
Q.
|
A
_________ is an electronic device that processes data, converting it into
information
|
|
1
|
Computer
|
|
2
|
Processor
|
|
3
|
Case
|
|
4
|
Stylus
|
|
Ans: 2
|
||
Q.
|
_____ is
processed by the computer into information
|
|
1
|
Number
|
|
2
|
Data
|
|
3
|
Picture
|
|
4
|
None of
these
|
|
Q.
|
What is
the default file extension for all Word documents?
|
|
1
|
txt
|
|
2
|
wrd
|
|
3
|
doc
|
|
4
|
none of
these
|
|
Ans: 3
|
||
Q.
|
The
background of any Word document -
|
|
1
|
is always
white colour
|
|
2
|
is the
colour you preset under the Options menu
|
|
3
|
is always
the same for the entire document
|
|
4
|
can have
any color you choose
|
|
Ans: 4
|
||
Q.
|
Back up of
the data files will help to prevent -
|
|
1
|
loss of
confidentiality
|
|
2
|
duplication
of data
|
|
3
|
virus
infection
|
|
4
|
loss of
data
|
|
Ans: 4
|
||
Q.
|
The
_________ of a system includes the programs or instructions
|
|
1
|
Hardware
|
|
2
|
Icon
|
|
3
|
Information
|
|
4
|
Software
|
|
Ans: 4
|
||
Q.
|
What is
correcting errors in a program called?
|
|
1
|
Debugging
|
|
2
|
Compiling
|
|
3
|
Interpreting
|
|
4
|
None of
these
|
|
Ans: 1
|
||
Q.
|
A compiler
translates a program written in a high level language into
|
|
1
|
Machine Language
|
|
2
|
An
algorithm
|
|
3
|
A debugged
program
|
|
4
|
None of
these
|
|
Ans: 1
|
||
Q.
|
The
primary purpose of software is to turn data into
|
|
1
|
Web sites
|
|
2
|
Information
|
|
3
|
Programs
|
|
4
|
None of
these
|
|
Ans: 2
|
||
Q.
|
The
primary purpose of software is to turn data into
|
|
1
|
Websites
|
|
2
|
Information
|
|
3
|
Programs
|
|
4
|
Objects
|
|
Ans: 2
| ||
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